From Simply Happy to Raving Fan

I have experienced the absolute best customer service from my website hosting company. It seems like these days it is rare to be happy with customer service. I usually dread calling into most business’s customer service.

If you have yet to purchase domain names, set up website hosting, or need email I highly recommend Domains Made Simple at http://domainsmadesimple.com/

Until lately I was simply happy with my service, things were going fine. I purchased this service upon recommendation and I was familiar with the owner, as he is a local. There was little risk, only a one year commitment, and the price was fair.

Then things changed. I have gone from simply happy to a raving fan!

I was asked to set up a couple of fast and easy WordPress sites for some local businesses. It was pretty easy but I did run into a couple of snags that required some customer service. Every time I have called I have gotten a different rep and each one of them was helpful, smart, and patient. They were genuine and not just pretending to be nice, they are nice. They did not read from a script and did not apologize all the time. They do not hide behind email support tickets; they actually have a phone number based out of Arizona.

(And no, I am not an affiliate of Domains Made Simple, just a fan!)